Spreen Honda Wants To Sell Cars

It has been about three weeks since I purchased my new FIT. Buying a car is not something I or anyone wants to do. What I found common across dealership websites, is that what is shown online lacks details along with online help far from helpful. Hell, Spreen Honda’s online help was subpar too. I digress. After attempting online help, I decided to call.  A pleasant woman answered the phone, answered my questions, and scheduled me to come in. I’ve never heard of having to schedule an appointment before going to a dealership showroom, but all is good. Before making the drive in, I wanted to stop by my local VW dealership. My other car is a VW, and I do enjoy it so. That did not pan out. The sales manager was like, here’s your price. I was like; well, here’s what I was thinking. He sat back straight up and said, "we’re to far off.”

I just got up and walked out. Since when is $2000 far off, and where was the volley back? Any how, my cell was ringing off the hook. It was Spreen Honda wanting to know if I was still coming. I was like, yes. I had an unexpected side stop.

Once I arrived, a young woman (sorry forgot her name, but she was in training) came out to greet. She was all smiley, knew my name, and asked if I knew what I wanted. I was then taken inside, and introduced to Brandon who was my sales guy. He was up on his game, polite, and heard what I told him. After an awesome test drive that fit my performance demand, he took down particulars. About 40 minutes passed, and he came back with a price. He discussed some extras, and I volleyed back. Some how, I don’t think dealerships like when folks haggle back. All I could state back is, “Spreen Honda either wants to sell the car; or let it remain on the lot.”

He went off again, and 25 minutes later came back with a price plus options that had me handshaking sold.  All in all, Spreen Honda on that Saturday wanted to sell a car. 

Since my purchase, I did have the opportunity to use its service and parts department for the extras I purchased with the car. The service department is on top of it as well as the parts deparment. A bit overkill with all the texts and emails, but all with good intentions. Brandon was also there as well to see that I felt comfortable. 

Update!!! Today,  25 June 2015, I received these letters in the mail. Now although I did contact Spreen Honda regarding to tone of the letter as well as confirming the interest rate, this type of letter should have never been received. Heck even the fax numbers don’t work, and Pete (who handled the signing) had to provide his email because he couldn’t verify fax. Although my original rating was four stars, I have to include this incident lowering my star rating to three stars. Coincidentally, Honda America called. Honda America too was told that this dealership overall rating dropped from four stars to three. This type of letter should have never been sent.

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Update!

I can only give Spreen Honda ★★★.
Please take time to read my post purchase experience with Honda North America. Buyers do take note.